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Legal

Our legal policies

Who are we?

We are Trent Motor Traction Company Limited (trading as trentbarton).

Our registered office is at Mansfield Road, Heanor, Derbyshire. DE75 7BG.

Our company registration number is 00131912. We also operate some of our skylink services as Kinchbus Limited. Our registered office is also at Mansfield Road, Heanor, Derbyshire, DE75 7BG. Our company registration number for Kinchbus is 02116469.

You can contact our Customer Services team by calling (01773) 712265, by emailing talk@trentbarton.co.uk, or talk@kinchbus.co.uk, or by searching trentbartonland on social media.

You can also visit one of our Travel Shops (open 8am to 6pm Monday to Saturday, at the following locations):

trentbarton shop, Derby Bus Station
trentbarton shop, Nottingham Victoria Bus Station
trentbarton shop, 67 Maid Marian Way Nottingham

Use & availability of our services

The Company expects to maintain its registered services but reserves the right, without previous notice to the public temporarily or permanently, to alter, suspend, withdraw, cancel or deviate the route on any vehicle or service, or alter all or any of the advertised times of the journeys.

The Company give further notice that they do not undertake, nor are they by the publication or display of this or any timetable, booklet, leaflet, handbill, advertisements, destination notice or other notice or ticket, to be deemed to offer or undertake that their vehicles shall depart or arrive at the times of places advertised, or at all, or that any connection shall be maintained, or that there shall be accommodation available upon any vehicle, or that any vehicle shall stop when called upon to do so by any person.

The Company will not be liable for any loss, damage, injury or inconvenience which may be sustained by any person through the alteration or departure or arrival times, or through the alteration, suspension, or withdrawal, cancellation or deviation of any vehicle or service through the failure of any vehicle to perform its journey, or to stop when called upon to do so, or to depart or arrive at times advertised, or at all, or through any lack of accommodation, detention, delay, early running or want of punctuality, or through the display of any incorrect or misleading destination notice, or through a customer visiting one of our Travel Shop locations when closed.